Casper AI
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Business
Details
Short Description
Meet Casper AI — Casper Global's most advanced AI system to date, built to streamline everyday workflows and power the growing range of AI products across the Casper Global ecosystem.
Category
AI
Established
2026
Status
Active
Has Corporate Location(s)
No
Has Franchise Location(s)
No
About
AI Built to Work With You
Free - Premium Plans Available
Casper AI is Casper Global’s flagship artificial intelligence platform, designed to help individuals, families and businesses work faster, communicate better and automate everyday tasks.
Built as the core intelligence behind a growing range of Casper Global products, Casper AI combines conversational AI, file handling, image generation, intelligent routing, business tools and connected workflows in one scalable platform.
From everyday assistance and content creation to business automation and specialised AI systems, Casper AI is designed to adapt to the way people actually work. Its technology also powers and supports other products across the Casper Global ecosystem, creating a shared AI foundation that can continue to grow as new services are developed.
Built as the core intelligence behind a growing range of Casper Global products, Casper AI combines conversational AI, file handling, image generation, intelligent routing, business tools and connected workflows in one scalable platform.
From everyday assistance and content creation to business automation and specialised AI systems, Casper AI is designed to adapt to the way people actually work. Its technology also powers and supports other products across the Casper Global ecosystem, creating a shared AI foundation that can continue to grow as new services are developed.
Chat • Files • Images • Automation • Business AI
Intelligent Chat
Natural AI conversations designed for everyday, professional and business use.
File Intelligence
Upload and work with documents, PDFs, images and other supported files directly with Casper.
Image Generation
Create original images directly from conversations and creative ideas.
Business Automation
AI-powered tools designed to streamline workflows and everyday business operations.
Connected AI
A shared AI foundation connecting Casper with products and services across the Casper Global ecosystem.
Privacy & Control
Built with user control, secure processing and privacy-focused data handling at its core.
Products
API
Public API
Connect Your Apps to Casper AI
Connect your applications, websites and platforms directly to Casper AI using our public API. Build AI-powered features, automate workflows and integrate Casper into your own systems.
View More →Contact Info
Head Office Head Office
Email
[email protected]
Website
https://casperai.com.au
Business Hours
24-7
Address
Emu Planes, Australia
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Legal
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Casper AI
Terms & Conditions
Complete Terms & Conditions governing use of Casper AI.
Section 1
Introduction
These Terms & Conditions govern use of Casper AI, operated by Super Technology Studios and Casper Global. By creating an account or using the Service, you agree to be bound by these Terms.
Section 2
Account Registration
To use Casper AI, you must create an account and provide accurate, current information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
Section 3
Acceptable Use
You agree not to use Casper AI to generate or transmit unlawful, abusive, defamatory, or infringing content; attempt to reverse-engineer, disrupt, or gain unauthorized access to the Service or its infrastructure; use the Service to build a competing product; or use generated content (including images) to impersonate, defame, or deceive others.
Section 4
Free Tier & Pro Subscription
Casper AI offers a free tier with usage limits (including message limits) and a paid Pro subscription offering expanded access. Pro fees are billed in advance on a recurring basis as set out at checkout.
Section 5
Generated Content
Casper AI may generate text, images, and other content in response to your prompts. You are responsible for how you use generated content. We do not guarantee the accuracy, completeness, or appropriateness of any AI-generated output, and you should independently verify important information before relying on it.
Section 6
Intellectual Property
All software, models, and underlying technology powering Casper AI remain the property of Super Technology Studios / Casper Global. You retain ownership of prompts and content you submit, and (subject to applicable law) the content generated for you, provided it complies with these Terms.
Section 7
Service Availability & Limitation of Liability
The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Super Technology Studios and Casper Global are not liable for indirect, incidental, or consequential damages arising from use of the Service, including reliance on AI-generated content.
Section 8
Termination
We reserve the right to suspend or terminate accounts that violate these Terms. You may delete your account at any time.
Section 9
Changes to These Terms
We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance.
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Casper AI
Privacy Policy
How we collect, use, and protect your data — including how Casper AI's memory feature works.
Section 1
Introduction
This Privacy Policy explains how Super Technology Studios and Casper Global collect, use, store, and protect personal information in connection with Casper AI. By using the Service, you consent to the practices described in this policy.
Section 2
Information We Collect
We collect information you provide directly (account details, prompts, messages, uploaded content), and information generated through your use of the Service, including your conversation history, which is stored to enable persistent memory.
Section 3
Persistent Memory & Conversation History
Casper AI retains your past conversations and can search across them to recall relevant information and provide continuity in future sessions. This means content you've previously discussed with Casper AI may be referenced or resurfaced in later conversations. You can view, manage, or delete your conversation history through your account settings at any time; deleting a conversation removes it from what Casper AI can search and recall.
Section 4
How We Use Your Information
We use collected information, including conversation history, to provide and improve the Service; power the memory/recall feature described above; process payments and manage your subscription; and communicate with you about your account.
Section 5
Data Sharing & Third Parties
We do not sell your personal information. As we run our own hardware, models, and infrastructure rather than relying on third-party AI APIs, your conversations and data are processed within our own systems rather than being sent to external AI providers.
Section 6
Data Retention & Security
Conversation history is retained to support the memory feature until you delete it or delete your account. We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
Section 7
Your Rights
You may access, correct, delete, or export your personal information and conversation history, and may object to or restrict certain processing, by contacting us or using in-account controls.
Section 8
Cookies & Tracking
We use cookies and similar technologies to operate the Service and remember preferences. You can control cookie settings through your browser.
Section 9
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use after changes take effect constitutes acceptance.
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Casper AI
Cancellation Policy
Cancel any time — Pro subscriptions end at your next billing date, no lock-in.
Section 1
Free Tier
Casper AI's free tier can be cancelled (account deleted) at any time with no obligation.
Section 2
Pro Subscription
If you are subscribed to Casper AI Pro, you may cancel at any time. Cancellation will take effect at the end of your current billing period — your Pro access continues until the next scheduled payment date, at which point it will not renew and your account will revert to the free tier.
Section 3
No Partial Refunds
Cancelling a Pro subscription does not entitle you to a refund for the remaining portion of the current billing period already paid for.
Section 4
How to Cancel
Pro subscriptions can be cancelled via your account dashboard or by contacting our support team.
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Casper AI
Data Processing Agreement (DPA)
The terms governing how we process personal data on behalf of Casper AI users.
Section 1
Purpose & Scope
This Data Processing Agreement ("DPA") governs the processing of personal data by Super Technology Studios / Casper Global ("Processor") on behalf of business customers ("Controller") who use Casper AI in a business capacity, where such use involves processing personal data of the Controller's own customers or staff.
Section 2
Roles of the Parties
Where Casper AI is used in a business context involving third-party personal data, the customer acts as the Data Controller, and Super Technology Studios / Casper Global acts as the Data Processor, processing that data solely on the Controller's documented instructions.
Section 3
Processing Instructions
We will only process personal data as necessary to provide the Service, in accordance with the Controller's instructions, and as required by applicable law. If an instruction appears to breach data protection law, we will notify the Controller before proceeding.
Section 4
Confidentiality
Personnel authorized to process personal data are bound by confidentiality obligations, whether contractual or statutory.
Section 5
Security Measures
We implement appropriate technical and organizational measures to protect personal data, as outlined in our Security policy, including encryption, access controls, and monitoring.
Section 6
Sub-processors
We may engage sub-processors (e.g. payment processors, infrastructure providers) to support the Service. We remain responsible for their compliance with data protection obligations equivalent to those in this DPA.
Section 7
Data Subject Requests
Where we receive a request from a data subject relating to data we process on the Controller's behalf, we will notify the Controller promptly and provide reasonable assistance in responding, without responding directly unless instructed.
Section 8
Data Breach Notification
We will notify the Controller without undue delay upon becoming aware of a personal data breach affecting data processed under this DPA.
Section 9
Data Return & Deletion
Upon termination of the Service, we will delete or return all personal data processed on behalf of the Controller, unless retention is required by law.
Section 10
International Transfers
Where personal data is transferred outside the Controller's jurisdiction (including to our infrastructure in Australia), appropriate safeguards will be applied as outlined in our GDPR policy.
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Casper AI
General Data Protection Regulation (GDPR)
Our compliance with GDPR, including how the memory feature interacts with your data rights.
Section 1
Introduction
This section outlines how Casper AI, operated by Super Technology Studios and Casper Global, complies with the EU/UK General Data Protection Regulation (GDPR), where applicable to users in the EU/UK or otherwise covered by GDPR.
Section 2
Legal Basis for Processing
We process personal data on the following legal bases: performance of a contract (providing the Service), legitimate interests (improving and securing the Service, powering the memory/recall feature), consent (where required, e.g. marketing communications), and compliance with legal obligations.
Section 3
Data Controller & Processor Roles
Super Technology Studios / Casper Global acts as the Data Controller for account, billing, and conversation data associated with your use of Casper AI.
Section 4
Conversation Memory & GDPR
Casper AI stores and searches your conversation history to enable persistent memory across sessions. This constitutes ongoing processing of personal data you provide. You may exercise your rights under this section (including erasure) over your conversation history through your account settings or by contacting us.
Section 5
Your Rights Under GDPR
If GDPR applies to you, you have the right to: access your personal data; rectify inaccurate data; request erasure ("right to be forgotten"), including deletion of stored conversation history; restrict or object to processing; data portability; and withdraw consent at any time where processing is based on consent. Requests can be made via our Contact page and will be responded to within statutory timeframes (generally 30 days).
Section 6
International Data Transfers
Where personal data is transferred outside the EU/UK (including to our infrastructure in Australia), we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms to ensure adequate protection.
Section 7
Data Protection Officer / Contact
For any GDPR-related inquiries or to exercise your rights, contact us via the details provided on our Contact page.
Section 8
Data Breach Notification
In the event of a personal data breach likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours where required, and notify affected individuals without undue delay where the breach poses a high risk.
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Casper AI
Security
How we secure your data, conversations, and infrastructure across Casper AI.
Section 1
Our Approach to Security
Casper AI runs on infrastructure fully owned and operated by Super Technology Studios and Casper Global, rather than third-party AI APIs. This gives us direct control over how your prompts, conversations, and account data are stored, processed, and protected at every layer.
Section 2
Infrastructure & Hosting
Casper AI runs on privately owned servers and data center infrastructure. Access to physical and virtual infrastructure is restricted to authorized personnel only.
Section 3
Data Encryption
Data is encrypted in transit using industry-standard protocols (TLS/SSL). Sensitive data, including account information and stored conversation history, is protected using appropriate encryption and access controls at rest.
Section 4
Access Controls
Access to user accounts, conversations, and generated content is role-based and limited strictly to personnel who require it to perform their duties. All administrative access is logged and monitored.
Section 5
Conversation & Memory Data Protection
Conversation history used to power Casper AI's memory feature is stored within our own infrastructure and protected under the same access and encryption controls as all other account data. You can delete stored conversations at any time via your account settings.
Section 6
Payment Security
Payment processing for Pro subscriptions is handled through compliant, secure payment infrastructure. We do not store full payment card details on our own systems.
Section 7
Monitoring & Incident Response
We monitor our systems for unusual activity and maintain processes to detect, respond to, and remediate security incidents. In the event of a data breach affecting personal information, we will notify affected users and relevant authorities in accordance with applicable law.
Section 8
Vulnerability Management
We regularly review and update our systems to address security vulnerabilities and apply patches across our infrastructure and software.
Section 9
Your Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us of any suspected unauthorized access to your account.
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Casper AI
Service Level Agreement (SLA)
Our uptime commitment, support response times, and service credit terms.
Section 1
Overview
This Service Level Agreement ("SLA") outlines the uptime commitment, support response times, and remedies available to users of Casper AI.
Section 2
Uptime Commitment
We target 95% uptime for the Service, measured monthly, excluding scheduled maintenance windows. Scheduled maintenance will be communicated in advance where reasonably possible.
Section 3
Support Response Times
Support requests are prioritized by severity:
> Critical (account access or core chat functionality unavailable): response within 4 hours
> High (major functionality impaired, e.g. memory or image generation failing): response within 1 business day
> Standard (general inquiries, minor issues): response within 2 business days
Section 4
Service Credits
If uptime falls below 95% in a given month, eligible Pro subscribers may request a service credit toward their next billing cycle, calculated in proportion to the downtime experienced. Credits do not apply to downtime caused by factors outside our control, including scheduled maintenance, customer-side issues, or force majeure events. This SLA does not apply to free tier usage.
Section 5
Exclusions
This SLA does not cover downtime resulting from third-party integrations outside our infrastructure, customer misuse or misconfiguration, or events beyond our reasonable control.
Section 6
Monitoring & Reporting
Uptime is monitored continuously across our infrastructure. Pro subscribers may request uptime reports for their billing period.